[ Integration ]
Accounts receivable for CGI
CGI delivers and runs the system for you. Superclaim handles receivables on top, without a new implementation project. Several entities, several currencies and several ledgers mean nobody has the whole picture of what is actually outstanding.
What changes when you run Superclaim on CGI
In larger organisations receivables are spread across entities, currencies and teams. There is rarely a shortage of data, there is a shortage of someone acting on it.
- One way of working across entities, currencies and languages.
- Full traceability on every message and every decision, for audit.
- Escalation happens in the right order, all the way to collections when it is needed.
Payments reconciled against the right invoice
A reminder is only worth something if you know which invoice actually got paid. Superclaim tracks structured payment references and ties the payment back to the invoice in CGI, so you can see which reminder brought the money in and stop chasing customers who have already paid.
You decide how much the agents do on their own
You can run review mode, where an operator approves every draft before it goes out, or autopilot, where the agent sends within the rules you set. Most start in review mode for the first month and loosen it gradually, one step at a time.
Common questions
- Does Superclaim support CGI?
- Yes. The connection is activated during your onboarding, as part of the setup. There is nothing technical for you to do.
- How long before we are up and running?
- Live within a week. Setup normally takes an hour of your time, we handle the rest.
- Do the agents send email without our approval?
- Only if you want them to. In review mode you approve every draft before it goes out. We recommend that for the first month.
- What happens to invoices that still do not get paid?
- They escalate in the order you decided, and as a last resort to our collections partner. The goal is that you never need it.
