Question 1

What happens if an agent makes a mistake?

Accepted Answer

That's why you configure the autonomy level yourself. For sensitive actions - large amounts, important customers, disputes - you can require approval in Mission Control before the agent acts. For routine cases where the agent works autonomously, every action is logged and can be rolled back. You set where the line is.

Question 2

Does the agent write in our voice, or does it sound like a robot?

Accepted Answer

You configure tone per customer segment in Agent Studio - formal for large customers, friendlier for smaller ones, short on the first reminder, more explanatory on later ones. The agent also learns from your existing email history. The result should be hard to distinguish from a message your team would write themselves.

Question 3

How do we know exactly what the agent has done?

Accepted Answer

Mission Control shows every action the agent has taken or proposed - with full context on customer, invoice, decision basis, and timestamp. You can filter by customer, agent, or period, and export if your auditor asks. Nothing happens outside the log.

Question 4

How is GDPR and data security handled?

Accepted Answer

Superclaim is built to meet GDPR and European data protection requirements. All customer data is stored within the EU, encrypted at rest and in transit, and processed only for what the agent actually needs. We sign data processing agreements with every customer and have agreements in place with our subprocessors.

Question 5

How fast are we live?

Accepted Answer

Connecting to your accounting system and inbox usually takes under a day - we use OAuth, not long configuration projects. From there, you walk through your current processes with us: which reminders, which tone, which rules. Most teams are running within a week and start with a smaller customer group to see how the agent works before scaling up.

Question 6

Do we need to switch accounting system or change how we work?

Accepted Answer

No. Superclaim works inside the systems you already have. Your invoices are created and posted where they are today - Superclaim handles what happens between the invoice going out and the money coming in. Your processes don't need to be redrawn to fit us. We adapt to you.

Question 7

What does our IT team need to do?

Accepted Answer

Less than you'd think. Superclaim runs as a cloud service - no installation, no firewall changes, no local servers. The connection to your accounting system and inbox uses OAuth, meaning no passwords are handed over and access can be revoked at any time. We're happy to share security documentation if your IT team wants to review before a demo.

Question 8

What if our accounting system isn't supported?

Accepted Answer

We have native support for the most common accounting systems, both Nordic and international. If yours isn't supported, get in touch - we often add new integrations based on demand, and we can usually connect to less common systems through their open APIs. Tell us what you run and we'll give you a straight answer on timing.

Question 9

What does Superclaim cost?

Accepted Answer

Pricing is based on invoice volume and which agents you use. We're happy to share a price range in a short call before you book a formal demo, so you can decide whether it's worth taking further. No hidden costs and no long contract lock-ins.

Question 10

What's the difference from regular payment reminders in our accounting system?

Accepted Answer

Accounting systems send the same template to everyone, regardless of customer, amount, or history. When a customer replies - with a question, an objection, a dispute - the response lands in your inbox and has to be handled manually. Superclaim's agents send personalized messages, read and respond to incoming email, and drive the dialogue forward until the invoice is paid. Your accounting system handles the dispatch. Superclaim handles the conversation.

Question 11

Is this an alternative to debt collection?

Accepted Answer

Yes. Most unpaid invoices aren't because the customer refuses to pay - it's because a question goes unanswered, a reminder is never sent, or the wrong person is contacted. Superclaim's agents follow up consistently, handle invoice questions on time, and escalate to the right contact - so receivables are resolved before they need to go to collections.

Question 12

Will Superclaim replace our finance team?

Accepted Answer

No. Superclaim takes over repetitive work - sending reminders, following up, answering common questions - so your team gets time back for what actually requires human judgment: disputes, important customer relationships, forecasting, and leadership conversations. What we've seen is that teams who start with Superclaim don't shrink - they get more done.

The AI agents that run youraccounts receivable.

Connect your systems. The agents do the rest.

The life of one overdue invoice.

Connected to everything you already use.

Your bank is already connected.

Run the numbers on your own ledger.

The operator cockpit.

Everything you need to run receivables.

Mission Control

Payment matching

Autopilot & Co-pilot

Segments & rules

Collections via PS Finance

Reflexion

One operator steers. The agents do the work.

Questions and answers

Ready to let agents run your accounts receivable?